Frequently Asked Questions
Find answers to common questions about our practice, policies, and what to expect.
How do I get started?
Getting started is simple. Contact us to schedule a free 15-minute consultation. We will match you with the right therapist and walk you through the process.
What insurances do you accept?
We accept Aetna, Anthem, Cigna, United Healthcare, Optum, and Husky Health CT. We also offer private pay options. Please contact our office to verify your coverage.
What are your private pay rates?
Private pay rates vary by therapist and service type. Please contact our office directly for current rates and payment options.
Do you offer virtual therapy?
Yes! We offer secure, HIPAA-compliant telehealth sessions for clients anywhere in Connecticut. Virtual therapy provides flexibility from the comfort of your home.
What can I expect in my first session?
Your first session is an opportunity to get to know your therapist. We will discuss your history, goals, and create a customized treatment plan.
How long does therapy last?
A standard session typically lasts 50-55 minutes. The overall length of treatment varies based on your unique needs and goals.
Is therapy confidential?
Absolutely. Confidentiality is the cornerstone of therapy. Everything shared is legally and ethically protected, with a few narrow legal exceptions your therapist will explain.
Do you offer sliding scale fees?
We strive to make therapy accessible. Please reach out to discuss your situation — we will do our best to find an option that works for you.
Have more questions? We're happy to help.
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